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Faculty + Staff

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Information Technology Services (ITS) offers resources to help faculty and staff with a variety of requests. If you're unsure who to go to for help with a particular issue, you can start with the Help Desk.


When to Call the Help Desk

The Help Desk is your first point of contact for all of your technology-related questions and problems. The Help Desk staff will answer your questions or route you to the appropriate services. Contact the Help Desk to:

  • Request services, such as installations, software, hardware and telephone support.
  • Report any problems with your computer, printer, telephone, or connectivity issues.
  • Having technical trouble with MYLMU?  We're here to help.


To request services or report a problem to the Help Desk:

Call: 310-338-7777, on campus, x87777
Email: helpdesk@lmu.edu
Monday through Friday, 8am-5pm

Click on the Live Support icon to speak to an ITS technician.