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Lionmail FAQ

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PLEASE NOTE:  See FAQ #4 below for instructions on how to import your old Lionmail into your new Lionmail account.

1. How do I get started?

Log in to MYLMU with your username and password,click on System Logins, LionMail. You will be presented with a page similar to the following:

         LMU GMail Setup

You will need to create a password of 6 characters or more (NOTE: This password is separate from your MYLMU account. You will only need it to setup other mail clients – See FAQ #2), type in the security word, and click on the Accept button for the Google terms of service.

2.  What other methods do I have for accessing email?

The primary option is webmail through MYLMU . Log into MYLMU (my.lmu.edu/portal/page/portal/mylmu/welcome) with your username and password. 

It's packed with exciting features and integrated with other Google services. In your online email account, you can chat with your contacts, create filters to organize your inbox before new mail arrives, schedule calendar events, map addresses in your messages, and track postal packages.

Alternative access options include:

POP
Configuring instructions are very similar to Gmail. In your mail client, anytime you're asked for an email address, enter your full email address (jsmith@lion.lmu.edu). The password you use will be the one you created in FAQ #1. The incoming server is still pop.gmail.com and outgoing server is smtp.gmail.com. For more client-specific instructions, such as Outlook Express, visit http://google.com/support/a/users/bin/answer.py?answer=12103.

POP for Windows Mobile 5

POP for Windows Mobile 6

Blackberry
If you have a BlackBerry, you can download the mail application. Navigate to http://m.google.com/a. It has most of the webmail features - search and conversation view. With automatic syncing, actions taken on your Blackberry are reflected in your email account. This is separate from the Gmail for mobile application. A red M icon will appear for Gmail and a blue M icon will appear for Google Apps email.

iPhone
Detailed instructions on how to access your Lionmail account from an iPhone can be found here http://mail.google.com/support/bin/answer.py?hl=en&answer=77702

3.  What if I have been forwarding my Lionmail account to another email account?

If you have set auto-forwarding on your Lionmail in the past, you will have to do so again on your new Lionmail account if you so choose. After you login to your email account, click on the Settings link in the top right of the screen, and then select the Forwarding and POP/IMAP tab. Under Forwarding you can input your forwarding address.

4.  Will mail or contacts left on my old Lionmail account automatically move over to my new  Lionmail account?

No. Your old account will still be accessible from the System Logins dropdown list within Manegate so you can forward any old email to your new Lionmail account. However, you cannot receive email in the old interface.

Click here for Instructions on importing your old Lionmail

5.  How are the Google services linked together?

You have one username for all services in the Google Apps package. Once you log in to one service, you can easily access all others.

Rely on the Start Page to provide access to the rest of the services after you have logged in to your Lionmail account from MYLMU. The Start Page is publicly available, but won't display personalized content until you log in. You can see a recent snapshot of new mail, calendar events, and updated documents.

Within your email account, you can chat with your contacts. You'll receive invitations for calendar events and to collaborate on documents and spreadsheets.

6.  What do I need to know about documents and spreadsheets?

It's a web-based word processing and spreadsheet application. Collaborate on projects from anywhere. Your documents are stored online. You and anyone you invite to collaborate can access the document from any internet-connected computer, and make changes simultaneously. Multiple people can make changes at once, and everyone's changes show in real-time.

You can get started right away by creating a new document or by uploading a file from your computer. Since the products are integrated, you can use your email account Contacts list to invite people to view or edit your documents.

More Tips
Revision history -- Individual edits are kept so you can see who made changes and revert back, if necessary.
Search -- Just like the rest of Google products, you can harness the power of Google search to look for a document you haven't edited in months.
Security and privacy -- You choose who sees your document. Other users can only access your document or spreadsheet if you add them to the list of collaborators or viewers, or if you decide to publish the document.

7.  I can chat in my email account. Why bother with the Google Talk client?

Free voice calls
, voicemail for when your contacts are offline, and file transfers while chatting.

PC-to-PC voice calls (VoIP) are practical and offer great quality. The person on the other end can be anywhere in the world as long as he or she is connected to the Google Talk network.

8.  Where can I go for more information?

You can check out the Google Apps Help Center at http://www.google.com/support/a/users
or watch video presentations below.

Email
http://services.google.com/apps/resources/overviews_breeze/Mail/index.html
Calendar
http://services.google.com/apps/resources/overviews_breeze/Calendar/index.html
Start Page
http://services.google.com/apps/resources/overviews_breeze/StartPage/index.html
Docs
http://services.google.com/apps/resources/overviews_breeze/DocsSpreadsheets/index.html