Computing & Software

  • Computer Replacement (RMP)

    Computer Replacement (RMP)

    The University's Resource Management Plan (RMP) is the phased replacement of all University-owned computers over a four-year cycle.

    The process for RMP replacements was implemented with the intention of creating a streamlined, convenient flow of information and service. Information is forwarded to RMP Coordinators, LMU faculty, and staff via email, web form, our work order system (ServiceNow), and a self-scheduling calendar.

    RMP Computer Specifications FY 18

    RMP Installed Software

    Adding Computers to RMP Inventory

    If you wish to add a new computer to your departmental inventory and would like to put it on the RMP schedule here are the basic steps:

    • Email helpdesk@lmu.edu with the details of your request: MAC or PC; Standard computer or Special Configuration. The work order ticket will be forwarded for review and approval.

    • Prepare 2 BCR’s (Budget Change Requests). The budget manager for your school should have this form available. If not, please contact Greg Hadzinski for a blank template.
      • 1st (Temporary) BCR will be for the one-time cost of the computer.
      • 2nd (Permanent) BCR will be for $500. This is an annual budget reduction that places the computer on a 4-year replacement cycle (RMP).
      • The RMP account number needed for the BCR is 11-2-67650-00000-7001.

    The reason section on the BCR should include the following information:

      • Make/Model of Computer (e.g. Lenovo standard laptop, etc)
      • The primary user of system; or alternate contact name if necessary
      • The location of install, and date needed 

    Note: If there are any extras that you need such as printers, docking stations, external monitors etc, please note this in your initial request. Someone in our Purchasing group will contact you with any amounts due for the extras or computer.

    • Send this paperwork to Greg Hadzinski in ITS Daum Hall, MS 8370

    • Greg will create a work order for installation if we have the model in stock. If it is a special request, the order will be placed. Installation will be scheduled when the computer is received.

    NOTE: BCR’s are only needed for initially adding a computer to inventory and RMP. If you are adding upgrades to an existing RMP computer; or a special order computer is being bought from a grant (not added to inventory); a Requisition with the necessary information is all that is needed.

     

     

    updated on 9/26/2017

  • Faculty and Staff Loaner Laptops

    Short-term loaner laptop

    Faculty and staff can borrow a MacBook Pro laptop (with both Mac and Windows capabilities) for events, conferences, and other professional reasons. These have a maximum checkout period of two weeks and requires department chair or a supervisor's approval. Please visit the Faculty Innovation Center on level three of the Library, email thefic@lmu.edu, or call 310-338-5731.

    Faculty long-term loaner

    Full-time faculty can access a small pool of long-term loaner MacBook Pro laptops under special consideration. An Associate Dean or Dean's approval is required, and the maximum length of a loan is a 15-week period (one semester) per academic year. Please visit the Faculty Innovation Center on level three of the Library, email thefic@lmu.edu, or call 310-338-5731.

    Event loaners

    A number of loaner devices for special events and special use cases, managed by Classroom and Creative Services. To request an event loaner laptop, please contact the ITS Help Desk at helpdesk@lmu.edu or (310) 338-7777.

    Loaner laptop for a broken computer

    There are both Windows and Mac laptops for faculty and staff with broken LMU computers. Lending of these laptops will be managed through the repair process with the ITS Field Services team. Once a broken computer has been received, ITS will determine if a loaner computer is warranted. These computers will be comparable to ones in the RMP program and will be provided while the other computer is being fixed. Please contact the ITS Help Desk at helpdesk@lmu.edu or (310) 338-7777 to start this process.

  • Hardware Purchasing

    Purchasing

    LMU's ITS would like to work with you on finding the right technology for your needs. If you have already identified the needed equipment, please send ITS a detailed description or a direct quote. ITS will verify the purchase or look for better pricing from our vendors before starting the purchase process. University Policy dictates that all technology purchases over $100 must be made through ITS.

    If you need help determining your needs, please email ITS the requirements and the details of the project, grant, or request. ITS will follow-up with our best pricing and recommendations.

    Purchasing Process

    • Email to helpdesk@lmu.edu with either a quote already attached, or a detailed description including what the item is; model number or part number if known; or a web page link.
    • Vendors will be contacted to determine the best price and delivery times.
    • Final price is emailed to the department. An approved ITS Requisition Form, including the budget number, should be sent to Greg Hadzinski, ITS Daum Hall, MS8370, x87523
    • If the item is a computer being added to the Resource Management Plan (RMP), two Budget Change Requests (BCR) will be needed. First is a temporary one-time BCR for the actual computer cost. Second is a permanent BCR, for $500 annually, to cover the replacement cost.
    • The Requisition is approved by our technical team and budget manager.
    • Item is ordered through Purchase Order or P-Card.
    • When it arrives, an Incident will be created and the department will be contacted to arrange a time for installation/delivery.

    Items ITS Purchasing Always Buys

    • Computers including Netbooks
    • iPads and Tablets
    • Docking Stations and Monitors
    • Software
    • Graphics Cards
    • Additional RAM
    • Printers
    • Scanners and replacement parts (except Toner)
    • All-In-One Devices (If there is a Print or Scan function)

    Departments May Purchase

    • Adapter Cables, Mice, Keyboards
    • External Hard Drives
    • Laptop Batteries (if users are comfortable choosing and installing the battery themselves)
    • Fax Machines or Fax/Copy
    • Cisco Phone Headsets
    • Projectors
    • Apple USB Super Drive

    Lower prices might be available with ITS vendors for some of these items. If delivery time is a consideration however, fewer steps are involved with a department purchase.

    Departments Should Purchase

    • Flash Drives, Speakers
    • Printer Toner Cartridges
    • Digital Cameras

    Purchasing Contact

    Greg Hadzinski,
    Purchasing Agent
    Loyola Marymount University
    Information Technology Services

    Phone: 310-338-7523
    Email: purchase@lmu.edu

  • Software Purchasing

    Lab Computers

    If software is needed in a lab or classroom, please allow at least two weeks to complete the process. ITS must evaluate the request for compatibility within the environment as well as verify current software licensing contracts to prevent unnecessary purchasing. If necessary, additional licenses must be purchased; license keys are then received and installed on the appropriate computers.

    On-Campus Faculty & Staff Computers

    All software purchases must be made through the ITS department. These purchases must have approval from a department head with budget authority and this approval must be stated in writing to start the process. Please allow at least two weeks for the purchase process to be completed. Orders must be evaluated by ITS for compatibility within the environment as well as verified with LMU’s current software licensing contracts to prevent unnecessary purchasing; specific budget information must be completed through purchasing; license keys are then received and installed on University owned computers.

    Software for Personal Home Computers

    The installation and use of LMU licensed software is not permitted under any circumstances on any computers not owned by the University. However, certain software titles may be available for individual purchase and home use by LMU Faculty and Staff at a substantial discount under LMU’s current agreements with various software manufacturers. These titles are subject to the following LMU End User License Agreement for Adobe and Microsoft:

    By accepting this software,

    1. I may only install products on a computer that I own and on which I am the exclusive or primary user. I may not give, loan, rent, or sell these products or my assigned serial numbers to anyone. Home use software may not be installed on an LMU owned computer.
    2. I may only use this software: (a) for personal use in the pursuit of my studies and/or work at LMU and (b) while I am a faculty, staff or student at LMU. I acknowledge that upon termination of my employment or my student relationship with LMU I will uninstall this software from my computer.
    3. This software is licensed as an entire suite and must be installed as such. Individual products/features may not be separated or substituted on multiple computers. I may, however, omit certain features from my localized workstation installation at my discretion.
    4. I understand and acknowledge that once the software license has been successfully retrieved and a license serial number has been assigned to me, there will be no exchanges or returns permitted.
  • Examination Software

    Using Examination Software

    Loyola Law School has entered into a licensing agreement with ExamSoft, Inc. SofTest, the examination software provided by ExamSoft, is the same software that is used by the California State Bar.

    As part of this contract, ExamSoft, Inc. becomes the primary Technology Support entity for SofTest exams given by the Loyola Law School.

    If you experience problems with SofTest during the exam, you are instructed to STOP, DROP AND WRITE (Contact the Proctor for a Blue Book).

    After the exam, please report any technical issues you encountered directly to ExamSoft, Inc. at: 866-429-8889, Option 3.

    Law School technology support personnel will be on hand at exams, but they can only offer Basic Support to students, or help retrieve exams files once the examination is over.

    The following procedures for obtaining the correct exam software for your computer should be followed very closely. We encourage everyone to take care of preparing your computer for exams early.

    General exam considerations:

    • All computers being used for exam purposes must have a wireless network connection so you can upload the exam when you're finished.

    Minimum System Requirements:

    Installation and Registration:

    To install and register SofTest on your laptop, please do the following:

    1. Visit www.examsoft.com/llslaw then click the 'Exam Takers' link.
    2. Log in using the Student ID and password included in the bottom of the email sent to you.
    3. Select the PC or Mac client to download and install.
    4. Launch SofTest and register it using your Student ID and password (the same you used to log in).

    Once you have registered the software, you will receive an on-screen notification that you have completed the process. You will also receive an email confirmation. Note that you must register SofTest before your first exam or you will be required to handwrite your exams. If you have any questions or issues with registration, contact ExamSoft technical support at support@examsoft.com or call toll-free at 866.429.8889, select option #3 and then #4.

    After registering SofTest, launch the program by double-clicking the SofTest icon on your Windows Desktop. Click the "Take an Exam" button. On the SofTest Start Window, select the examination named "Survey."  

    Note: You will be required to take the Survey examination and submit your answer file using the software.  Those students who do not meet this requirement will have to handwrite their examination.

    This is not to be confused with the “Practice Exam”, which enables you to familiarize yourself with the SofTest exam environment. You may use the Practice Exam as many times as you wish.

  • Educational Discounts

    Here are a few companies who offer discounts on computer hardware and software for personal use. You can also visit the Digital Lion Bookstore in University Hall on the Westchester Campus to buy Apple hardware with an educational discount in person.

  • At-Home Software for Students

    Autodesk

    Get free education access to Autodesk engineering and design software.

    Simply create an account here.

     

    EndNote

    A database program allows you to manage bibliographic citations, search bibliographic databases on the internet, organize references, images, PDFs, and other files in a library; create instant bibliographies in MS Word; and unlimited record capacity

    To download the installation file for your operating system, visit https://lmu.box.com/v/AtHomeSoftwareDownload. You will be prompted to log in to LMU Box with your LMU network credentials. 

    NOTE: Windows user, after downloading the zip file, click the zip file, select "Extract All" to unzip.

     

     

    Mathematica

    Mathematica is renowned as the world's ultimate application for computations. But it's much more—it's the only development platform fully integrating computation into complete workflows, moving you seamlessly from initial ideas all the way to deployed individual or enterprise solutions.

    Step 1: Create a Wolfram ID with your Lionmail account.

    Step 2: Once you have created your Wolfram ID, sign in with your account and request an activation key.

     

      MATLAB

    Loyola Marymount University offers a campus-wide license for MATLAB, Simulink, and companion toolboxes. The license covers on-campus and home software use for all instructors, staff, researchers, and students, as well as classroom and lab installations.

    Download MATLAB

    MATLAB Installation

     

    Microsoft Office 365

    Download Office applications for use wherever you are. Create, edit and share from your Mac or PC, iOS, Android, or Windows device.

    Download Microsoft Office 365

    Instructions for Download and Installation

     

    SPSS Statistics

    SPSS Statistics help you facilitate the entire analytical process, from planning to data collection to analysis, reporting, and deployment. 

     

    To download the installation file for your operating system, visit https://lmu.box.com/v/AtHomeSoftwareDownload. You will be prompted to log in to LMU Box with your LMU network credentials. 

     

    NOTE: Windows user, after downloading the zip file, click the zip file, select "Extract All" to unzip.

     

    STATA

    Stata is a complete, integrated statistical software package that provides everything you need for data analysis, data management, and graphics.

    To download the installation file for your operating system, visit https://lmu.box.com/v/AtHomeSoftwareDownload. You will be prompted to log in to LMU Box with your LMU network credentials. 

    NOTE: Windows user, after downloading the zip file, click the zip file, select "Extract All" to unzip.

     


    Updated on 8/26/2017
  • At-Home Software for Faculty & Staff

    Adobe Creative Cloud

    Get one-year subscription to Adobe Creative Cloud for just $9.75. Includes Adobe Photoshop, Illustrator, InDesign, Dreamweaver, Premiere, Acrobat Pro, and more! At the end of each subscription, you need to verify eligibility.

    ITS is currently working on licensing agreement with Adobe and hope to be offering at-home licensing for Creative Cloud again soon.

    Subscribe Adobe Creative Cloud (currently not available)

     

    Autodesk

    Get free education access to Autodesk engineering and design software.

    Simply create an account here.

     

    EndNote

    A database program allows users to search bibliographic databases on the internet; organize references, images, PDFs, and other files in a library; create instant bibliographies in MS Word; and unlimited record capacity.

    To download the installation file for your operating system, visit https://lmu.box.com/v/AtHomeSoftwareDownload. You will be prompted to log in to LMU Box with your LMU network credentials. 

    NOTE: Windows user, after downloading the zip file, click the zip file, select "Extract All" to unzip.

     

     

    Microsoft Office 365

    Download Office applications for use wherever you are. Create, edit and share from your Mac or PC, iOS, Android, or Windows device.

    Download Microsoft Office 365

    Instructions for Download and Installation

     


    Mathmatica

    Mathematica is renowned as the world's ultimate application for computations. But it's much more—it's the only development platform fully integrating computation into complete workflows, moving you seamlessly from initial ideas all the way to deployed individual or enterprise solutions.

    To request a copy, follow the link below that applies to you:

    Faculty and Staff Home Computer

    Faculty and Staff Campus Computer: Create a Wolfram ID using your University email address and follow the prompts to request your activation key.

     

    MATLAB

    Loyola Marymount University offers a campus-wide license for MATLAB, Simulink, and companion toolboxes. The license covers on-campus and home software use for all instructors, staff, researchers, and students, as well as classroom and lab installations.

    Download MATLAB

    MATLAB Installation

     

    ‌ 

    SPSS Statistics

    SPSS Statistics help you facilitate the entire analytical process, from planning to data collection to analysis, reporting, and deployment. 

    To download the installation file for your operating system, visit https://lmu.box.com/v/AtHomeSoftwareDownload. You will be prompted to log in to LMU Box with your LMU network credentials. 

    NOTE: Windows user, after downloading the zip file, click the zip file, select "Extract All" to unzip.

     

    STATA

    A complete, integrated statistical software package that provides everything you need for data analysis, data management, and graphics.

    To download the installation file for your operating system, visit https://lmu.box.com/v/AtHomeSoftwareDownload. You will be prompted to log in to LMU Box with your LMU network credentials. 

    NOTE: Windows user, after downloading the zip file, click the zip file, select "Extract All" to unzip.

     

     

     Updated on 8/25/2017