2013 ITS Strategic Plan
From Patrick Frontiera
Vice President, Information Technology Services
Updated on January 29, 2013
Thank you for visiting the ITS Strategic Planning web page. From this page, you will be able to track the progress of the development of the ITS Unit Level Plan. We began the process of developing an ITS Strategic Plan shortly after LMU’s Strategic Plan was finalized and we will be done with this year’s iteration of the plan in March 2013.
Our goal in developing an ITS Strategic Plan is to establish clear goals for technology and technology services at LMU and to establish metrics that will help LMU gauge whether we are successful in accomplishing these goals.
As always, your input and partnership in the development of our strategic plan is vital. For those who have already provided their input on the ITS Technology Survey, we thank you for your time. For those who are currently participating in conversations with me and ITS leadership team, thank you. Your generosity is very much appreciated.
Below, please find a rough outline of the process that we have followed in the development of the ITS Strategic Plan.
|June 2012||VP of ITS spent two days, one with ITS Directors and one with ITS Managers, to review the LMU Strategic Plan and to evaluate external business and technology forces. From these meetings, ITS leadership team developed overarching unit-level goals and objectives.|
|November 2012||In an ITS department-wide meeting, the team broke out into small groups to discuss and the first draft (from June) of the unit-level goals and objectives.|
|November 2012||Three questions were included in the 2012 ITS Technology Survey, which was launched in mid December of 2012. Students, faculty, and staff were asked questions about possible future directions of technology at LMU. As of 1/14/2013, we are in the process of coding and assessing the responses provided by respondents.|
|Student, Faculty, and Staff Focus Groups
Per school or college, the plan is to facilitate focus groups with faculty to drill down on where they see their work going and how technology might play a role. Each focus group will include at least the ITA, the Manager of Instructional Technology, and the Director of Academic Technology.
The process will include meeting with the following student groups: Housing and Residence Life, ASLMU, and GSLMU.
We are planning on having a staff focus group as well.
|Business Process Owners
Over the next month, we are planning to meet with the appropriate unit leaders (and their leadership teams) charged with overseeing significant business processes at LMU. These conversations will help us create plans and strategies around our enterprise, back-office applications (such as, eBusiness Suite, Banner and related technologies, etc.)
|January – February 2013||Leadership Conversations
Our goal is to meet with as many university leaders as possible to understand the nature of existing information and technology needs. These conversations will include as many of the following people or groups as time and schedules allow: President, Provost, Senior Vice Presidents, Vice Presidents, Deans, and Associate Deans.
|Late January/Early February 2013||University Technology Council Review
ITS will present both on process of development and content of the most current draft of the ITS Unit Level strategic plan to the University Technology Council for feedback.
|February 2013||Academic Technology Committee Review|
|January – March 2013||Integration of other Unit Level Strategic Plans
Receive draft unit level strategic plans from schools, colleges, and administrative units ITS supports. As we receive these formal plans, we will revise the most current draft strategic plan, explicitly linking elements in the ITS strategic plan to elements of other unit level strategic plans.
|March 2013||Final editing and review of the ITS Unit Level plan.|
|Throughout||We are taking an iterative approach to editing the ITS Unit Level Strategic Plan.