Meet the ITS Staff

For more information about the ITS team, you can also refer to our Organization Chart.

  • ITS Administration

    The Administration team provides support for the processes that enables budgeting, purchasing, and human resources processes that support the Information Technology Services staff.

    frontiera-patrick Patrick Frontiera
    Chief Information Officer
    Lynn Mitchell-Parrish
    Manager,
    Business Operations and Assets
    hadzinski-greg Greg Hadzinski
    Budget Analyst

    Alicia Fish
    Senior Administrative Coordinator

    Sundi Toure
    Asset Management Specialist

     

  • Educational Technology Services & Support

    The Educational Technology Services & Support team is dedicated to the support and advancement of technology-enhanced, teaching, learning and research at LMU. The ETSS team identifies trends, needs and demands for educational technology on campus. In addition, the ETSS team also provides training for the entire campus community on productivity and general use technology.

    The Educational Technology Services & Support team has three primary groups: Classroom & Creative Services, Instructional Technology, and ITS Help Desk.

    copp-crista

    Crista Copp
    Director,
    Educational Technology Services & Support

    lee-janet Janet W. Lee
    Technology Training Coordinator
       

    Classroom & Creative Services

    Matt Frank
    Associate Director,
    Classroom & Creative Services
    Peter Alison
    Technology Support Specialist,
    College of Science & Engineering
    Alex Egger
    Technology Support Specialist,
    College of Communication & Fine Arts
    flores-aaron Aaron Flores
    Technology Support Specialist,
    College of Business Administration
    Will Mack
    Technology Support Specialist,
    School of Film & Television
    Burney Wong
    Technology Support Specialist,
    Library
    Ian McGlaze
    Classroom Technology Support

    Mike Sitnikov
    Media Support Specialist

    Celeste Ward
    Classroom Technology Support

    Keith Jones
    Classroom and Event AV Support Technician

    Instructional Technology

    scozzaro-david David Scozzaro
    Manager,
    Instructional Technology

    Jessica Lee
    Senior Instructional Designer
    Research Computing Coordinator

    Jeffrey Henline
    Instructional Technologist,
    Bellarmine College of Liberal Arts

    coates-elaine Elaine Coates
    Instructional Technologist,
    School of Education
    Laurel Schmolze
    Instructional Technologist,
    College of Communication & Fine Arts and
    School of Film and Television
    Jeff Schwartz
    Instructional Technologist,
    College of Business Administration
    yeung-michelle Michelle Yeung
    Instructional Technologist,
    Seaver College of Science and Engineering

    ITS Help Desk

    carty-michael Michael Carty
    Help Desk Manager
    allen-mike Mike Allen
    Desktop Support Specialist
    Dan Dye
    Service Desk Specialist

    Kevin Norwood
    Help Desk Site Supervisor

  • Enterprise Applications & Software

    The Enterprise Applications & Software team has three primary groups: Academic Systems, Administrative Systems, and Application Infrastructure.

    sun-michael Michael Sun
    Director,
    Enterprise Applications and Software

    Academic, Identity, and Software Solutions

    Nicola Monat-Jacobs
    Associate Director, 
    Academic, Identity, and Software Solutions

    Earl Morgan
    Systems Analyst,
    Loyola Law School

    Academic Systems

    It is the mission of the Academic Systems team to support the LMU community and the institution's use of academic Enterprise Resource Planning (ERP) systems, primarily for Enrollment Management, student lifecycle and Campus Business Services. We deliver functional application expertise; application configuration and systems administration; business process analysis and data analysis for troubleshooting and process improvement; extraction, manipulation, and movement of enterprise data; construction of custom data access methods; reports and vendor management. We deliver these services in ways that are accurate, systematic, consistent and secure.

    Rosie Pulido
    Manager,
    Academic Systems
    Leah Burstein
    Programmer Analyst,
    Loyola Law School
    A picture of Pulomi Chaterjee, our systems analyst for career and professional development Poulomi Chatterjee
    Systems Analyst, 
    Career & Professional Development
    collier-sean Sean Collier
    Systems Analyst,
    Student Information
    hui-anthony Anthony Hui
    Programmer Analyst,
    Academic Systems
    Ayse Ulubay
    Programmer Analyst,
    Academic Systems

    Identity and Software Solutions

    The Identity and Software Solutions team supports the goals of evolving consistent approaches to software development, developing LMU best practices for object-oriented and web-based development (i.e. JavaScript, C#, and Java), and ensuring that our identity and access management programs remains robust. This team also supports LMU’s portal, CAS, and Shibboleth technologies, Service-Now, other applications that have been built on the .NET architecture, and Blackboard Transact.

    creado-sylvester

    Sylvester Creado
    Manager,
    Identity and Software Solutions

    Ben Benjamin
    ServiceNow Application Support Analyst

    hunt-patrick

    Patrick Hunt
    Programmer Analyst

    rohr-theron

    Theron Rohr
    Programmer Analyst

    tanuwidjaja-harry

    Harry Tanuwidjaja
    Programmer Analyst

    Administrative Systems

    The Administrative Systems team supports the LMU community and the institution's use of administrative Enterprise Resource Planning (ERP) systems, primarily for Finance, HR, Payroll, and Housing. We deliver functional application expertise; application configuration and systems administration; business process analysis and data analysis for troubleshooting and process improvement; extraction, manipulation, and movement of enterprise data; construction of custom data access methods; reports and vendor management. We deliver these services in ways that are accurate, systematic, consistent and secure.

      Gerlie Salazar
    Manager,
    Administrative Systems
    chen-gary Gary Chen
    Programmer Analyst, HR/Payroll 
    kode-raj Raj Kode
    Systems Analyst, Financials
    mendoza-jeff Jef Mendoza
    Systems Analyst, Housing
    nakashima-jim Jim Nakashima
    Programmer Analyst, Financials
    paggao-amado Mandy Paggao
    Systems Analyst, HR/Payroll
    Charles Ramsey
    Systems Analyst, Parking and Public Safety


    Application Infrastructure

    The Application Infrastructure team provides the best service to our users by maintaining, monitoring, diagnosing, and enhancing database and application systems in order to create the best learning experience. We provide an integrated application framework to make LMU's distinct applications work holistically, build and maintain applications for end users, ensure LMU keeps up with the latest development and middleware technology. We look for ways to increase productivity, sustainability, and quality of work to exemplify innovation, inspiration, and the technology mission of ITS at LMU.

    lugo-vladimir Vladimir Lugo
    Manager,
    Application Infrastructure
    callegari-carlos Carlos Callegari
    Database Administrator
    Claudia Naciff
    Database Administrator
    pei-steve Steve Pei
    Database Administrator
  • Information Security & Compliance
    meske-david David Meske
    Director,
    Information Security and Compliance
    danchev-vasil Vasil Danchev
    Network Security Analyst
    joshlin-corey Corey Joshlin
    Network Security Analyst
  • Infrastructure Services

    ‌The Infrastructure Services (IFS) team is responsible for providing, supporting, and maintaining LMU IT infrastructure: routing/switching, wireless networking, analog and digital telecomm, data centers, platforms (Linux, Unix, VMWare, and Windows), storage, operations, and project support. In addition, the IFS team provides support for server, storage, and network hardware, applications, messaging, system health monitoring, Identity Management, and Active Directory.

    The IFS team also supports the high-performance computing for academic research and video storage to support learning. The IFS also provides consulting services on infrastructure for project, performance and capacity management.

    The Infrastructure Services team is separated into three areas: Network Services, Systems Administration, and Fields Services.

      Jeff Solomon
    Director,
    Infrastructure Services

     Network Services

    cruz-ramon Ramon Cruz
    Manager,
    Network Services
    Gary Hatter
    Network Engineer
    navarrete-francisco Francisco Navarrete
    Network Engineer

    Craig Pettit
    Network Engineer

    Dan Robertson
    IT Infrastructure Site Supervisor,
    Loyola Law School

    System Administration

    Rob Larmon
    Manager, Systems Administration
    base-john John Base
    Systems Engineer, Linux
    reed-bobby Bobby Reed
    Systems Engineer, Windows
    simpson-jason Jason Simpson
    Systems Engineer
    vuong-tri Tri Vuong
    Systems Engineer, UNIX

    Field Services

    Ann Kitonga
    Manager,
    Desktop Support 

    avner-dima Dima Avner
    Field Desktop Technician
    cruz-frank Frank Cruz
    Field Desktop/Telecom Technician 
    dominguez-aaron Aaron Dominguez
    Field Desktop Technician
    munnings-kelvin Kelvin Munnings
    Field Desktop Technician
    A photograph of Hai Nguyen, one of our field desktop technicians. Hai Nguyen
    Field Desktop Technician

    Patrick Onspaugh
    Field Desktop Technician

  • Strategy, Architecture, and Analytics

    The Strategy, Architecture, and Analytics team drives the development of strategies and architectures that enable LMU to purposefully and sustainably derive the benefits of IaaS, SaaS, and where appropriate, PaaS. The team is also responsible for providing holistic deliver reporting, business intelligence, and analytics services to units across campus. In addition, the team provides enhanced support for data architecture and analytics.

     

    andrieu-jean-paul Jean-Paul Andrieu
    Director, Strategy, Architecture, and Analytics
    Joshua Hege
    Business and Process Analyst
    Marina Kostel
    Data Warehouse Analyst

     

  • Project & Portfolio Management

    The Project Management Office (PMO) works to build a responsible and structured project and portfolio management culture at LMU, leading to the successful execution of projects that involve technology. The PMO facilitates executive decisions on project requests, provides leadership and mentoring to project managers, and communicates with stakeholders throughout the full project lifecycle.

    bazar-matt

    Matt Bazar
    Director,
    Project and Portfolio Management

    Kristine Bunikiewicz
    Project Manager