Microsoft 365 Student Migration FAQ

Check back regularly for additional questions and answers. If you do not see your answers, please email lmuits@lmu.edu

  1. Will I have a different email address?
  2. Will my username and password change?
  3. Will the change affect how I login into LMU systems like MyLMU and PROWL?
  4. How do I access Outlook emails after the migration?
  5. Do I need to make any changes on my smartphone or tablet after the migration?
  6. Which apps in G Suite will be moved to Outlook?
  7. I use Gmail Labels to organize my emails. Does Outlook have a similar function? 

 

1. Will I have a different email address?

No, Your email address will stay the same. For Westchester students, that address is username@lion.lmu.edu. For Loyola Law School students, it is firstname.lastname@lls.edu.

 

2. Will my username and or password change?

No. Your username and password will not change. 

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3. Will the change affect how I log in in to LMU systems like MyLMU and PROWL?

No. You continue using my.lmu.edu to login to MyLMU to access other LMY systems, such as, PROWL.

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4. How do I access Outlook after the migration?

There will be four ways to access your email account.

  • Option 1: On the Mail app on your smartphone or tablet, delete Gmail and add Outlook.
  • Option 2: Download Outlook app.
  • Option 3: With Office 365, install Outlook Desktop on your computer
  • Option 4: Use Outlook Online. For Westchester students, go to mail.lmu.edu. For Loyola Law School students, go to mail.lls.edu.

 

5. Do I need to make any changes on my smartphone or tablet after the migration?

Yes. In general, you need to delete your Gmail account and add the new Outlook account.

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6. Which apps in G Suite will be moved to Outlook?

Gmail, Calendar, Contacts will be moved to Outlook. You can continue to access other G Suite apps, such as Google Docs or Google Drive, by visiting Google and clicking on the small grid at the top right of the screen.

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7. I use Labels in Gmail to organize emails. Does Outlook have a similar function?

Yes. Gmail Labels will show up in Outlook as folders. If you have emails with multiple labels, Outlook will create multiple copies of the emails and place them in the appropriate folders.

NOTE: If there are any tags associated with an email, those tags will supersede any other labels that may be associated with it.

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