Important Note:
Given our dynamic circumstances, the CTE and ITS recommend that faculty utilize asynchronous teaching strategies and leverage Brightspace, our campus learning management system as much as possible. Learn the basics here. We encourage faculty to use Zoom for office hours, recording and posting mini-lectures, group meetings, and synchronous class sessions when appropriate.

>> ITS Zoom Security Measures (click for more info) >>


The 2 most important things you can do to ensure your session is private are:

  • Do not share your Zoom links on public pages, especially if using your Personal ID for meetings. Please request your students not to share this information either. (Note: Sharing of a Zoom meeting without permission is prohibited and violates the Lion's Code.)
  • Set a password for added security. This can also be turned on when scheduling meetings. (Quick steps: Click the meeting, click Edit This Meeting, check the Require meeting password box, enter a password, and click Save.)

To Get Started

Your Support Team

From earthquakes to pandemics to personal emergencies, there are a number of circumstances that might prevent faculty from meeting on campus during scheduled class time.

Below, faculty will find some easy to implement strategies and digital tools that will allow you and your students to continue teaching and learning when faced with an emergency or campus closure.

Your Instructional Technologist is a great resource for brainstorming and training when it comes to digital learning, and we highly encourage faculty to reach out to members of the Instructional Technology team for help in planning, calibrating, and deploying successful emergency coursework arrangements. There are a number of ongoing workshops and training available via the Center for Teaching Excellence that support skills aimed at digital collaboration and online instruction.

Accessing LMU Systems

  • MyLMU: Logging into MyLMU tailors links and announcements to Students, Faculty and Staff. It also logs you into many university systems.
  • Duo: Dual factor authentication may be necessary when accessing LMU systems from off-campus. If you have not yet enrolled in Duo, from a computer, please login to MyLMU, click the HR Self-Service link, and follow the instructions. Basic cell phones, tablets, smartphones, or landlines are acceptable devices.


Regardless of the nature of the emergency, email will be an essential communication mechanism. Be sure that you have access to your LMU email account, ideally from your mobile phone or tablet and from a laptop or desktop computer.

  • University leadership and the Department of Public Safety will send regular communications in the event of a significant campus emergency or closure.
  • Your college Dean and/or department may provide additional details and guidelines regarding expectations for ongoing instruction and support resources.
  • Communicating with your students is both urgent and essential. If you haven't yet formulated plans for your course, make your students aware that you will be making alternate arrangements and establish realistic expectations for communicating with each other given the circumstances.
  • Update your LMU Alert - go to Public Safety's LMU Alert page. 
  • Remind your students to update their LMU Alert - go to PROWL.

Strategies & Tools for Ongoing Instruction

In addition to email, Information Technology Services provides a number of tools that can be used to support ongoing instruction during an emergency. When formulating alternate course plans, faculty will need to determine reasonable expectations for student participation, communication, and academic assignment completion. The nature of the emergency will surely impact the expectations of both students and faculty during any sort of closure or campus emergency. As such, it may or may not be realistic for students to meet online synchronously during the scheduled class time, or work asynchronously to complete coursework on a more independent schedule but within assigned course parameters.

Asynchronous Instructional Strategies

self-directed study and learner engagement

Synchronous Instructional Strategies

real-time, simultaneous meetings

Additional Support and Resources

Additional resources that you will find helpful when you move your classroom learning to online learning.

  • LMU is piloting with Respondus to support online examination needs. As part of this pilot, LMU has site licenses for LockDown Browser and Monitor, which are accessible through the Brightspace Quizzes feature.

    Click here for detailed information on Quickstart guides for faculty and students, system requirements, and additional features.

  • Click here for a complete list of software and instructions on how to access it.

  • LMU faculty and staff have access to many software and applications that can be download on their personal devices.

    Click here for a complete list and download instructions.

  • MyLMU/MYLLS to access other tools such as MyTime and Concur - or

  • For faculty and staff, visit for download instructions on Photoshop, InDesign, Acrobat, and more.

  • Visit  to download Office (Outlook, Word, PowerPoint, Excel, and Teams) on your home computer.

  • Box (including Box Drive) - Login to Box at box.lmu.eduBox is the secure, cloud-based document management, collaboration, and file storage service used for individual and departmental work. Visit ITS Box for additional information. Box Drive is another way to access all your files on the Box cloud. It works just like a folder on your computer.

  • For LLS Faulty and Staff:

    • Please send an email to with the phone number you want calls to be forwarded to and we will make the change for you.

    For Westchester faculty and staff:

      If you have access to your phone, you can press the Forward button and enter the phone number you want your calls to go.

      If you are away from your phone, you now have an online option.

    1. Go to You will see Cisco's Self Care Portal.
    2. Log in with your LMU username and password.
    3. Click the "Call Forwarding" option on the left pane.
    4. Check the "Forward all calls to" box.
    5. Click the drop-down arrow and select "add a new number"
    6. Type 91, followed by the desired number (example: 913107032874).
    7. Click Save.
    8. Click Sign Out when you are done.



  • Visit this link for all the online support the Library is providing.

    Visit this link on how to access Library resources off-campus.

  • Faculty might find information in the Staff's Keep Working site useful.

  • Many internet service providers are offering free service during this emergency.
    Please contact your local provider for information.
    • Comcast Internet Essentials offers free broadband to low-income households, boosts speeds amid coronavirus crisis.
    • Charter offers free access to Spectrum Broadband and Wi-Fi for 60 days for new K-12 and college student households and more
    • AT&T is waiving data overage fees to all customers so that families and students can stay connected during the pandemic.
    • Verizon stated networks stand ready for increases in data traffic
    If we know of any other offers, we will update the above list.
  • ITS wants to remind everyone that cyber attackers take advantage of this situation and to scam you or phishing attacks that attempt to get you to click on malicious links or open infected attachments.

    Remember that information security should be adhered to, no matter where you work. Refer to the ITS Information Security policy.

    For additional information security reminders, click here.