• Choosing a strong password

    A good password...

    • is not guessable by any program in a reasonable time (less than one week).
    • is easily remembered (so there is no need to write it down).
    • is private (it is used and known by one person only).
    • is secret (it does not appear in clear text in any file or program or on a piece of paper pinned to the terminal).

    Why should I choose good passwords?

    The use of a bad password may allow someone to use your account and therefore to use, modify, corrupt or destroy any of your files or any files that you are allowed to modify. You are ultimately responsible for your accounts even if you intentionally or unintentionally compromise your account by providing your password to others.

    How do I set my password reset security questions?

    • Go to myid.lmu.edu
    • Enter your current LMU credentials.
    • You’ll be presented with 10 questions, but you only have to answer 3 of them.

    I need to reset my password because I have forgotten it, or it has expired.

    • Go to my.lmu.edu.
    • Click on Reset Your Password.
    • If you have not already set your password security questions, you will be asked to verify your identity with the last four digits of your SSN and DOB prior to setting your password.
    • If you have set your password security questions, you will be presented with 2 of the 3 questions that you previously set answers for.
    • If you have problems answering the questions, call the ITS Service Desk at 310-338-7777 during regular business hours.