Update Your Windows 7 Today
Microsoft ended its support for Windows 7 on January 15, but ITS has secured extended support for any remaining LMU Windows 7 computers. It is critical to keep your computer up-to-date, in order to keep it secure and virus-free. However, in order to receive the extended Microsoft support, you need to physically start this very easy process (refer to "Steps to Reboot" below).
ITS will be pushing UP TO FOUR critical updates to your computer in the next days and weeks. Each one of these updates will require you to reboot your computer. ITS will push the updates on weekday afternoons on a rolling basis to computers connected to the LMU network, so you may see an alert, asking you to reboot. If you do not see the alert, check the Notifications area (refer to "Do I Need to Update?" below).
If you run into any issues, please contact the ITS Service Desk:
Steps to Reboot
- Save your work.
- Reboot your computer as you are leaving for the day, or when you don't need to use your computer for a while. Note: Some of these updates can take up to 2 hours to install. Choose a time that is convenient for you, but as soon as possible (see the screenshot on the right).
- Leave your computer on during the day so that it can receive the next update.
Do I Need to Update?
Your computer may not need all four updates. Check the Notification area (see screenshot on the right) and click the "Windows Updates" icon.
If you do not see this icon, you need to click << to expand the list.
More About the Updates
- Do not worry if you don't see all four updates, as not all computers need all four.
- You must be on the LMU Network to receive the updates; if you have a laptop, please ensure that you bring it to campus and connect to the wireless, otherwise, you will need to contact the ITS Service Desk to make arrangements to update your computer.
- You will receive a final message from ITS when your computer is completely up-to-date.
- If you fail to reboot your computer, ITS will remind you to reboot in order to secure your computer.
- If you see a public workstation in your area that needs rebooting, please go ahead and reboot it.
Windows 10 Upgrade
Windows 10 upgrade is available. To learn more visit its.lmu.edu/windows10.
- If your computer is eligible for RMP this fiscal year (FY20), your new computer will come with Windows 10 installed.
- If your computer is not eligible for RMP until the next fiscal year (FY21), ITS Field Services will contact you in a separate communication about scheduling the Windows 10 upgrade to your computer.