Student Experience Journey Maps
In Summer 2024, we set off to capture the essence of the undergraduate student experience at Loyola Marymount University—from becoming a Lion to life beyond The Bluff.
About the Maps
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Holistic
The map is a representation of a typical student's tasks and touchpoints, allowing educators and administrators to see a high-level view of the current journey.
Evolving
The map will continue to change over time as we modify and improve the student experience, as well as when we discover additional elements to include or when we find a better way of representing existing elements.
Just a Start
This map is just the beginning. We plan to develop additional maps to capture the experience for graduate students, faculty, and more.
Questions or Suggestions?
Let us know.
We know there will be lots of questions since this is a first for Loyola Marymount University. We'd love to help and to explore possibilities with you.
Stewart Uyeda
Enterprise Architect
Jean-Paul Andrieu
Director of Strategy, Architecture, and Analytics