Student Experience Journey Maps
In Summer 2024, we set off to capture the essence of the undergraduate student experience at Loyola Marymount University—from becoming a Lion to life beyond The Bluff.
Use your LMU Login to access:
About the Maps
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Holistic |
Evolving |
Just a Start |
| The map is a representation of a typical student's tasks and touchpoints, allowing educators and administrators to see a high-level view of the current journey. | The map will continue to change over time as we modify and improve the student experience, as well as when we discover additional elements to include or when we find a better way of representing existing elements. | This map is just the beginning. We plan to develop additional maps to capture the experience for graduate students, faculty, and more. |
Questions or Suggestions?
Let us know.
We know there will be lots of questions since this is a first for Loyola Marymount University. We'd love to help and to explore possibilities with you.
Stewart Uyeda
Enterprise Architect
stewart.uyeda@lmu.edu
Jean-Paul Andrieu
Director of Strategy, Architecture, and Analytics
jean-paul.andrieu@lmu.edu