This website is intended to ensure you have the technological resources and support for a successful and engaging in-person and online learning experience.
We Are Here to Help
The ITS Service Desk is your first point of contact for all of your technology-related questions and issues. Even if you aren't sure what to do or how to get help with a particular issue, a member of our team will help answer your questions or route you to the appropriate department.
Stay Informed with LMU Communications
Update your LMU Alert settings to ensure your primary phone number and email address are registered.
Your LMU email account is an essential method of communication on campus. Please ensure you have access to your account, ideally from your mobile phone or tablet and from a laptop or desktop computer.
- University leadership and the Department of Public Safety will send regular communications in the event of a significant campus emergency or closure.
- Visit the LMU Together website for regular updates surrounding remote learning and work-from-home information.
- Your college Dean and/or department may provide additional details and guidelines regarding expectations for ongoing instruction and support resources.
Student Online Learning Hub! Here you will find all the resources and services you need to support your transition to a successful and engaging online learning experience. This hub will link you to other LMU office websites, so please bookmark it for easy navigation.
Essential Tools & Services
Your main hub for class documents, assignments, homework, etc.
LMU's preferred video conferencing solution.
A video discussion platform that allows you to create and submit short video responses to discussion topics posed by an instructor.
Class presentation tool that allows an instructor to provide a video for a lesson, along with supporting documents and other materials, and students can submit responses at various points during the presentation.
LMU is piloting with Respondus for online examinations.
LMU's cloud-based file repository.
Remotely access software that you typically have access to in computer labs or at the library.
LMU students have access to many software and applications that can be download on their personal devices for academic work.
Free or Discounted WiFi
Many internet service providers are offering free service during COVID-19. The website Campus Technology has provided a list of nationwide internet service providers to help students to keep up with their school work.
Note: This article is continuously being updated, so you may wish to check back over time.
Find a Preferred ISP
Below are several internet service providers which are offering free or discounted internet rates. Please note that these offers may be repealed at any time at the discretion of each organization.
Information Security Notice
LMU has seen an increased number of fraudulent emails designed to trick recipients into clicking links, opening attachments, or taking other actions since the start of COVID-19.
Specifically, there have been a large number of attempted Email Impersonation Scams, where the sender impersonates a member of LMU personnel in a position of authority. They request for the target to perform money transfers, pay invoices, or send sensitive data.
Learn more about how to recognize these phishing emails to protect yourself and the campus.Combat Phishing Attempts Secure Your Home Network