Project Management

LMU’s Technology Project request process is governed by the University Technology Council (UTC).  Upon receipt, Technology Project Requests will be assigned to an ITS Analyst who will facilitate completion of the Business Case in preparation for UTC review.

The ITS Project Management Office (PMO) facilitates executive decisions on project requests, provides leadership and mentoring to project managers, and communicates with stakeholders throughout the full project lifecycle.

For more information, contact Matthew Bazar, Director of Project Management, at

Project Request Criteria

  • Implementation of a new system or an upgrade/expansion of an existing system. NOTE: UTC funded or self-funded technology projects must be approved through this process.

  • Learning Space installations and upgrades that are used for formal classes of more than 20 hours/week.

Project Evaluation Schedule

   Cycle 1

  • Feb 1 - Request due to ITS
  • May 1 - Earliest project start

   Cycle 2

  • Sept 1 - Request due to ITS
  • Jan 1 - Earliest project start

Prior to Submitting a Request

Submit Project Request

Please submit all project requests by following these steps in ServiceNow:

  1. Submitting the request:
    • Go to the ITS Service Desk Online Portal.
    • Click on “Request Services” (you may need to log in using your LMU credentials).
    • Click on “New Project Request”.
    • Fill out and submit the request form.
  2. A member of ITS will reach out to you to discuss the next steps.