Information Technology Services LMU.edu
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Project Management

ITS Project Management & Change Management Offices

Technology plays a vital role in supporting teaching, learning, research, and service at LMU. Whether you are exploring an idea or implementing a solution, our teams help move initiatives from concept to successful adoption.

Technology Project Requests 

    When a technology initiative requires a new system or changes to an existing one, it enters the Technology Project Request process.

    LMU’s Technology Project Request process, governed by the University Technology Council (UTC), ensures that all technology initiatives are aligned, reviewed, and supported appropriately.

    What is a Project?

    • Implementation of a new system or an upgrade/expansion of an existing system. NOTE: UTC-funded or self-funded technology projects must be approved through this process.

    Submit a Project Request

    Project Evaluation Schedule 

    Cycle 1:

    • Feb 1 - Request due to ITS
    • May 1 - Earliest project start

    Cycle 2:

    • Sept 1 - Request due to ITS
    • Jan 1 - Earliest project start

    Project and Change Management Resources

    Our Process

    We help ensure that technology initiatives are delivered effectively and adopted and sustained across the LMU community. 

    By bringing together project management and change management, we support both:

    • The work to implement solutions
    • The people impacted by change

    How We Support & Our Process

    We support initiatives through a structured, end-to-end approach that helps move ideas into successful outcomes across the university. Project management and change management work together throughout the process to support both the work and the people impacted.

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    Who We Are

    The ITS Project Management Office (PMO) and Change Management Office (CMO) work together to deliver technology initiatives that are both well-executed and successfully adopted.

    • The PMO focuses on planning, coordination, and delivery, ensuring projects are clearly defined, well-managed, and aligned with university priorities.
    • The CMO focuses on the people side of change, preparing and supporting the LMU community as new systems, tools, and processes are introduced.

    Meet the Managers

    Dewey James PMO Picture

    Dewey James

    Manager, Project Management Office
    dewey.james@lmu.edu

    • Leads university ITS project planning and delivery
    • Supports clear, accountable project execution
    • Partners with campus divisions on initiatives
    • Promotes consistent project management practices

     

    Emon Leon

    Manager, Change Management Office
    emon.leon@lmu.edu

    • Guides the university through change to support successful adoption
    • Ensures clear, consistent communication for initiatives
    • Partners with campus divisions to prepare and support stakeholders
    • Promotes consistent change management practices across ITS and the university

    We Are Here to Help

    Engaging early with ITS helps ensure your initiative is aligned, supported, and set up for success from the start. Our teams are here to partner with you and help move your ideas into meaningful impact.

    If you have any questions or would like to connect, please reach out to us at its.pmo@lmu.edu.

    FAQs

    • LMU’s Technology Project Request process is managed by the University Technology Council (UTC).

      This process is required for:

      • Implementing a new system
      • Upgrading or expanding an existing system
      • UTC-funded and self-funded technology projects
      • Learning space installations are used more than 20 hours per week

    • Faculty, staff, or departments planning a technology solution that:

      • Impacts multiple users, systems, or departments
      • Requires ITS support, funding, or coordination
      • Supports teaching, learning, research, or university operations

    • We encourage you to connect with ITS as early as possible when exploring a potential solution.

      Early engagement helps clarify needs, align priorities, and ensure a smoother path forward.

      1. A Business Analyst is assigned to develop the business case
      2. The request is prepared for UTC review

      The Project Management Office (PMO):

      • Guides the process from intake through delivery
      • Facilitates decision-making
      • Communicates with stakeholders

    • You will receive support in:

      • Defining and shaping your request
      • Planning and coordination
      • Communication and engagement
      • Training and adoption support

    • We encourage you to engage change management as early as possible, ideally when you begin exploring a solution that may impact people, processes, or technology.

      Early engagement helps:

        • Prepare stakeholders for upcoming changes
        • Align communication and training with campus needs
        • Support adoption and reduce resistance

      Partnering early helps ensure a smoother transition and stronger outcomes for the university community.

    • After project closure, the focus shifts to ensuring the solution continues to deliver value to the LMU community.

      This includes:

        • Ongoing adoption tracking to understand how faculty, staff, and students are using the solution
        • Measuring business value and outcomes aligned with university priorities
        • Providing continued support and identifying opportunities for improvement over time

      The goal is to ensure the change is sustained and continues to benefit the university.