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In collaboration with the Disability Student Services office at LMU, Information Technology Services is offering Closed Captioning and Transcription services for educational purposes. Closed captions or transcripts enhance learning and allow for a greater number of students with diverse learning needs to access a variety of media content. Closed captions also provide an equal learning experience for students who may have hearing impairment.

LMU is committed to providing closed captioning services to students and faculty, not only in compliance with the American Disability Act, Section 508 of the Rehabilitation Act of 1973, but as a matter of principle in line with the university's mission.

Captioning and transcription and can be used for a variety of reasons, whether Universal Design for Learning best practices, ADA compliance, research and others. Please read through the FAQ's below for further information on Closed Captions, transcripts, and when it is appropriate to request these services.

If you have general inquiries, please email and we will get back to you as soon as possible.

  • According to California Education Code Section 67302.5 (a)(1): "Captioned" or "captioning" means the display of text corresponding to, and synchronized with, the spoken-word audio portion of instructional material

  • In compliance with American Disability Act, Section 508, captions are required for students who are Hard of Hearing (HOH). Also, captions follow Universal Design for Learning principles aligned with Loyola Marymount University.

  • Transcripts provide a text version of the media content. The transcripts are not synchronized verbatim with the audio or spoken words and are separate files from the media.

  • For video, transcripts will not suffice. Synchronous captioning is the accommodation that is required. For audio files a transcript will suffice.

  • No, you most own the copyright of the media in order to caption it. However, we recommend contacting the library to see if a copy of your media is already captioned within the library's collection. If it is not available, we will coordinate efforts to ensure a captioned version is available to you within a reasonable time frame.

  • All captioned media are cataloged at the Library and are included in the Library Catalog. We recommend faculty confirm that a captioned version of the media they seek does not exist prior to submitting a request.

    Please contact Rhonda Rosen at

  • LMU provides captioning service for media that the faculty holds the copyright. Requests may come through the following channels:

    • Disability Student Services
    • Faculty requesting closed captioning for best practice (Universal Design for Learning)
    • Research services for faculty
    • LMU Marketing & Communications
  • LMU can return your captioned media within two weeks of the request.

  • It depends.

    • If you are requesting captioning services through the approved process of Disability Student Services, the service will be paid for by the institution and you will not incur a fee.
    • If you are faculty requesting captioning services for best practice, research or other reasons outside of an approved DSS request, a budget approval process within your department/college will be necessary prior to captioning services rendered.