McAfee Endpoint Security (ENS) Upgrade Starting Feb. 18
ITS Security Update 2.15.2019
ITS Security is upgrading the McAfee endpoint security product to the latest version called McAfee Endpoint Security (ENS). This new platform upgrade will provide additional security protection against malware and virus infections for all the LMU-issued computers.
This new platform has already been extensively tested by the ITS security team, and all of the ITS staff members have already been migrated to this new version.
This message is to make sure you are aware of this upgrade. No action is required from you as the upgrade will be transparent.
As always, should you have any issues or concerns about this upgrade, please contact the ITS Help Desk.
Frequently Asked Questions on McAfee ENS
What is McAfee ENS?
MacAfee Endpoint Security (ENS) is the latest endpoint security platform from McAfee, which is LMU's endpoint security vendor, this new version adds additional layers of malware protection to our computer systems.
Why do we need to have this on the LMU-issued computers?
Every LMU-issued computer already has the McAfee endpoint agent installed, this is simply an upgrade to the latest version.
How will this affect my daily work?
This upgrade is a non-intrusive process, you should not experience any issues during the upgrade process or after the upgrade is completed.
When will my computer be migrated?
The upgrade process will begin on Monday, Feb. 18th, and should last through the end of March. We are planning on migrating about 100 or so computers every week. Again, the process should be transparent for end users.
Email Security Breach Alert
ITS Security Update 2.1.2019
In early 2019, news of the Collection #1 email breach arrived. An astounding 772,904,991 (773 million) email addresses were compromised in this breach.
If you received an email with the subject line "ITS Security Alert: Change Your Password ASAP", your LMU email was part of the breach. If this is the case:
Change your LMU network password ASAP.
Information Technology Services has learned that some user's LMU account has been identified as one of the accounts that were part of this. This was not a breach at LMU, but from an unknown site or sites where you registered using your LMU email. ITS recommends that at least you change the password everywhere you have it shared and avoid sharing passwords across multiple sites in the future.
Information Security is everyone’s responsibility. We need to ensure best practices when it comes to online activities. Visit our to learn more about password security, phishing, and related topics that will increase information security awareness and help prevent a situation like this in the future.
If you need assistance in changing your LMU password, please contact the ITS Help Desk.
Phishing On The Rise At LMU
Click here for our guide to safe shopping online.
In Fall 2018, LMU has seen an increased number of fraudulent emails, or SPAM messages, designed to trick recipients into clicking links, opening attachments, or taking other actions. Specifically, we have seen a large number of Email Impersonation Scams targeting key individuals within the university. These attacks typically seem to come from personnel in positions of authority, and ask targets to perform money transfers, pay invoices, or send sensitive data. To learn more about how to recognize these phishing emails and protect yourself and our organization from getting hooked, read the following list of key phishing identifiers, or click here to see an example of a phishing email: Anatomy of a Phishing Email
1. Suspicious Email Addresses - If an email seems to be from a legitimate source by came from a nonofficial doman (i.e., @hotmail.com instead of @lmu.edu), it's probably fraudulent. Also check other recipients of the email - if it was sent to a lot of people, especially ones you don't know, you should be suspicious.
2. Generic Salutations - You should be suspicious of any email that isn't addressed directly to you. Watch out for salutations like "Dear Madam" or "Valued Customer".
3. Spelling Mistakes and Grammatical Errors- Everyone makes mistakes, but glaring and obvious errors such as "Loyola Mary Mount University" or a plethora of spelling mistakes and grammatical errors are reasons be wary.
4. Immediate Action Required- Phishing emails frequently have an alarmist tone, to try to rush recipients into taking action and making mistakes. Legitimate organizations rarely ask for immediate action or personal information.
5. Suspicious URLs - If you hover your cursor over a link, the destination will appear; phishing emails often use URL text in emails that seems legitimate, but directs to not-secure sites.
6. Attachments - As a general rule, don't open attachments you aren't expecting. If you get a strange attachment from someone you know, contact them before opening it.
7. Too Good To Be True - If something seems too good to be true, it probably is, especially if you receive offers from companies or services you've never used, or get prizes from a contest you never entered.
8. Weird Messages From Friends - Phishing emails may come from someone you know, if a friend's email has been hacked or if a hacker created a new email address using a friend's name to try to trick recipients. If you receive a suspicious email from a friend, call or text them about it before opening the message.
LMU Information Security
The Information Security team is the primary point of contact for all information security issues on campus, including: computer hacking incidents, malware outbreaks, intrusion prevention, data loss prevention, vulnerability scanning, firewall auditing, guest and temporary access to resources, information security awareness training, privacy legislation compliance, PCI-DSS auditing and compliance, Digital Millennium Copyright Act (DMCA) notices, change control procedures and auditing, and much more.
Below you'll find a list of important information on major security subjects, and links to subpages where you can learn more about each. At the bottom of the page, you'll find some helpful videos.
The thing about passwords is, strong ones are far too complicated, annoying, and easy-to-forget. But a weak password can compromise personal information and sensitive data. Click through to learn some helpful tips in creating a strong, easy-to-remember password and watch a playful video on the subject.
While easily mistaken for an activity undertaken at a Phish concert, phishing is serious business. As per your standard definition, phishing is "the fraudulent practice of sending emails purporting to be from reputable companies in order to induce individuals to reveal personal information, such as passwords and credit card numbers." Learn all about this practice here.
Malware is seriously bad news. It can corrupt, ruin, or delete your data, or hackers can use it to take your data and hold it for ransom. To learn more about Malware and how to protect yourself from it, click through to this page.
Mobile Device Protection
Chances are, your mobile device contains a deluge of sensitive information and personal data. Watch the video we've embedded on this subpage to hints on how to protect your mobile device and the information stored thereon.
Believe it or not, you can digitally "shred" documents to erase all trace of them. Doing this makes the documents impossible to recover. To find out more about this relatively simple process, click here.
You can easily encrypt documents and emails containing sensitive information as an extra security measure. Learn how to do so here.
ITS Security and Support Policies
You'll find all the information you need on ITS security and support policies on this subpage, which contains a list of all such policies with links the appropriate documents and sections of the LMU website.
While this might not be something you spend a lot of time thinking about, LMU must comply with state and federal legislation governing the use of technology and data security. You can learn all about that legislation by clicking here.
LMU's InCommon Participant Operational Practices
As a participating member of the InCommon Federation, Loyola Marymount University provides information about its practices so others can decide whether to trust our systems based on these declarations.
Read LMU InCommon POP for LMU's full policies.