Ask the Security Team
Got questions about MFA, deepfakes, or phishing? Anything related to Information Security.
Drop by and ask—we’ll be answering your top questions on our website. Stay tuned and be on the lookout!
- Get quick security tips to protect your accounts and devices
- Receive a free gift when you take the Cybersecurity Pledge
- Ask your cybersecurity questions—our Security Team will answer them on our website!
Let’s build a safer LMU together. You matter. So does cybersecurity.
Top Questions Asked:
We’re thankful for the opportunity to hear your questions—here’s a look at what our community is asking about cybersecurity, the resources available to support our you, and questions you might be wondering about too.
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Online Safety for Children, Teens, and Families
This guide provides step-by-step tips for parents and guardians to proactively protect kids and teens from online risks and respond effectively when issues arise. It includes practical actions, recovery steps, and ongoing prevention strategies — with trusted resources to support your family’s digital safety journey.
Part 1: Proactive Protection Steps
Step 1: Create a Family Digital Safety Agreement
Set clear expectations for online behavior, privacy, and communication. Encourage kids to come to you with questions or concerns. Example: “If something online feels off or uncomfortable, you can always talk to me — no judgment.” Children need their parents’ help to make wise decisions online. The part of the brain responsible for judgment and decision-making isn’t fully developed until early adulthood. In today’s media-rich environment, children are often asked to make complex choices without the maturity or experience to do so — which can be overwhelming and risky.
Step 2: Strengthen Their Digital Defenses
Use parental controls and safe search settings. Enable privacy settings on social media and gaming platforms. Install security tools like ad blockers and content filters. Set up two-factor authentication (2FA) on key accounts.
Step 3: Teach Red Flag Recognition
Is someone asking for personal info, money, or secrecy? Are they pressuring your child to act quickly or keep secrets? Is the message poorly written or from an unknown source?
Step 4: Review Devices and Accounts Together
Check app permissions and remove unused apps. Review friend lists and followers. Update passwords and use a password manager.
Step 5: Use Parental Controls Thoughtfully
Parental controls can help manage screen time, filter content, and monitor activity. It’s important to use them as part of an open conversation with your child. Let them know why controls are in place and encourage trust.
See: ConnectSafely Family Guide to Parental Controls – https://connectsafely.org/controls/Helpful Resources
The following resources offer interactive tools, guides, and tips to help families stay safe online. They’re especially useful for engaging children and teens in conversations about digital safety.
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Common Sense Media – Parent Guides
Expert reviews and advice on apps, games, privacy, screen time, and digital well-being. -
ConnectSafely – Family Safety & Parental Controls
Practical tips for managing privacy settings, parental controls, and safe online behavior. -
CyberTipline – Report Online Exploitation
A national reporting center for suspected child sexual exploitation. -
GCF Global – Internet Safety for Kids
Easy-to-follow tutorials for kids and parents, especially helpful for tech beginners. -
Be Internet Awesome – Highlights & Google
Fun, interactive games and activities that teach kids digital citizenship and safety. -
NetSmartz – Online Safety for Kids & Teens
Videos, activities, and resources from the National Center for Missing & Exploited Children. -
Stop. Think. Connect. – Family Cyber Safety Tips
Includes guidance on privacy, online gaming, and starting tech safety conversations with teens.
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Practical Steps to Support Your Parents Online
A guide to helping your loved ones stay safe online, recognize scams, and feel confident asking for help.
1. Talk Openly About Online Safety
- Ask what apps, websites, and devices they use.
- Share examples of common scams (e.g., fake calls, phishing emails, romance scams).
2. Help Set Up Safe Tech Habits
- Let unknown calls go to voicemail.
- Bookmark trusted websites for banking and shopping.
- Use antivirus software and enable automatic updates.
3. Review Privacy and Security Settings
- Configure call blocking and privacy settings together.
- Turn on multi-factor authentication (MFA) for key accounts.
4. Encourage Asking for Help
- Reassure them that it’s okay to ask questions.
- Remind them that falling for a scam isn’t their fault.
5. Offer Regular Tech Check-ins
- Schedule time to review devices, emails, and accounts.
- Help them spot suspicious messages or activity.
6. Know Where to Report Fraud
If they’ve been targeted or scammed, call the National Elder Fraud Hotline:
- 1-833-FRAUD-11 (1-833-372-8311)
- Open Monday–Friday, 10 a.m.–6 p.m. ET
- justice.gov/stopelderfraud
Free, confidential support from professionals who understand elder fraud
7. Share Trusted Resources
- Use guides like SANS Secure the Generations for tips tailored to seniors.
References & Resources
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SANS Secure the Generations – Senior/Baby Boomer Guide
Protecting Seniors from Scams – OUCH! Newsletter
(Source: Secure Generations Senior-BB.pdf) -
National Elder Fraud Hotline
U.S. Department of Justice, Office for Victims of Crime
(Source: National Elder Fraud Hotline.pdf, Spanish: National Elder Fraud Hotline.pdf )
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Part 2: Ongoing Prevention & Education
Schedule regular “tech check-ins” to review apps, messages, and privacy settings. Watch short videos together on topics like scams, deepfakes, and online safety. Take a digital safety quiz as a family to spark discussion. Use trusted resources to stay informed and engaged.
Family Cyber Safety Checklist
Each item below includes a practical action and an explanation of why it matters.
- Set up a digital safety agreement
Children need their parents’ help to make wise decisions online. The part of the brain responsible for judgment and decision-making isn’t fully developed until early adulthood. Agree with your parent or loved one that you'll help review suspicious emails, texts, or calls before they respond. This builds trust and creates a safety net to catch scams early. - Enable spam filters and call blocking
Spam filters reduce the number of scam emails that reach the inbox. Call blocking helps avoid robocalls and impersonation scams. - Use strong, unique passwords and enable 2FA
Weak or reused passwords are a common way scammers gain access to accounts. Two-factor authentication adds an extra layer of protection. - Install browser security extensions
Extensions like HTTPS Everywhere and ad blockers help prevent malicious websites and pop-ups from loading. - Review privacy settings on social media
Oversharing personal information (like birthdays, travel plans, or family names) can help scammers craft convincing phishing messages or impersonate loved ones. - Print and post a Red Flag Checklist
Having a visible reminder near a computer or phone helps older adults pause and think before responding to suspicious messages. - Use Age Locks and Content Filters
Enable age-appropriate content restrictions on devices, apps, and streaming platforms to block access to inappropriate websites, videos, and games. - Set Privacy Settings on Apps and Platforms
Review and adjust privacy settings to limit who can contact your child, view their content, or access their personal information. - Use Monitoring Tools for Accountability
Parental monitoring apps and dashboards help track activity and open the door for supportive conversations without being invasive.
- Set up a digital safety agreement
Cybersecurity Pledge Challenge
Help us reach 500 pledges to be cyber secure by the end of the month!
- Take the pledge
- Win prizes
- Get a LinkedIn shoutout as a Cybersecurity Champion
Let’s build a safer LMU together.