Echo360 Transcriptions

Transcriptions for Echo360 recordings are controlled by the campus admin for that program. To request a transcript for an Echo360 recording, contact the ITS Service Desk at 310-338-7777 or A Service Desk technician will open a ticket on your behalf, and you will be contacted by the Echo360 admin. 

When you contact the Service Desk, please specify whether you would like transcription of a single recording/class, or for the entire semester (i.e., if, for instance, a student in the class requires transcriptions). 

Zoom Transcriptions

Use the Audio transcript option (under Cloud Recording) to automatically transcribe the audio of a meeting or webinar that you record to the cloud. After this transcript is processed, it appears as a separate .vtt text file in the list of recorded meetings. In addition, you have the option to display the transcript text within the video itself, similar to a closed caption display

The transcript is divided into sections, each with a timestamp that shows how far into the recording that portion of the text was recorded. You can edit the text to more accurately capture the words, or to add capitalization and punctuation, which are not captured by the transcript.

NOTE: Audio transcription only supports English.

  • To enable the audio transcript feature for your own use:

    1. Sign into the Zoom web portal.
    2. In the navigation menu, click Settings.
    3. Navigate to the Cloud recording option on the Recording tab and verify that the setting is enabled.
      • If the setting is disabled, click the Status toggle to enable it. If a verification dialog displays, choose Turn On to verify the change.
      • If the option is grayed out, it has been locked at either the Group or Account level, and you will need to contact your Zoom administrator.
    4. In the Advanced cloud recording settings, click the Audio transcript checkbox to enable it, then click Save to confirm the change.


    1. Start a meeting or webinar.
    2. Click the Record button and choose Record to the Cloud.
    3. After the meeting ends, you will receive an email letting you know your cloud recording is available. A short time later, you will receive a separate email letting you know that the audio transcript for the recording is available. These emails include links to view your recordings and transcript.


  • Audio transcripts are saved in VTT format. If you download the VTT file, you can open it with a text editor or word processing application. You can also view or edit transcripts in the web portal:

    1. Click the link provided to your Zoom recording via email OR navigate to the My Recordings page on the Zoom web portal and click the name of the recorded meeting.
    2. Click the play button on the video. The text of the transcript displays on the right-hand side of the file. 

    3. Navigate to the Audio Transcript panel on the right and click the pencil icon next to the phrase you want to edit.

    4. Make any changes to the text, then click Save
      The updated version of the text is displayed when you play the audio or video file. 

    NOTE: You may need to refresh the window in which you are watching a video in order for the captions to update after you save changes to a transcript.



  • The transcript is automatically embedded within the audio and video file, but is hidden by default. To see the transcript embedded in the audio or video file:

    1. Open the audio or video file from My Recordings.
    2. Click the Play button.
    3. Click the CC icon at the bottom right of the screen.     

    NOTE: The text displays on top of the video, similar to closed captioning.


  • You can search for text within the transcription and you can search for transcribed recordings that include the text you are searching for.

    To search for a transcribed recording (to generate a list of recordings that include a certain keyword or phrase): 

    1. Go to My Recordings.
    2. In the Search by list, choose Keyword
    3. Type a word or phrase in the text entry box, then click Search.


    To search within a recording: 

    1. Go to My Recordings.
    2. Click the applicable meeting to view the transcript.
    3. Click the play button. The text of the transcript displays on the right-hand side of the file. 
    4. Navigate to the Audio Transcript panel on the right and type the keyword into the search box at the top. All instances of the keyword are highlighted.