Cybersecurity Awareness Month

Recognize and report phishing.

Exercise extreme caution when opening emails that you are not expecting, sound too good to be true, and of suspicious requests. Visit ITS Phish Bowl for additional examples and information.

Helpful Tips:

• Check full email addresses before replying to emails to avoid responding to scams and imposter emails.
  • On a computer you can hover your cursor over the sender’s name or click on it.
  • On a mobile device you can tap on the sender’s name.
• Reach out to the sender via other means (phone call, in person, etc.) and verify if it is a valid request.
• When in doubt, please forward to IT Service Desk at servicedesk@lmu.edu.
• When you see a yellow external email warning banner on the top of emails, it is a reminder that you should be cautious of opening attachments or following links from external contacts.

Use strong passwords or passphrase.

Creating a strong password is a critical step to protecting yourself online. Using long, complex passwords is one of the easiest ways to defend yourself from cybercrime.

Helpful Tips:

• Make your password at least 12 characters.
• Use unique and complex passwords across different logins where possible.
• Create a passphrase that combines a group of words into a phrase that makes sense to you and is easily remembered but makes no sense to anyone else.
• Do NOT use your LMU/LLS email address or password for non-university business.

For more information on how to change your LMU/LLS password and tips on creating secure passcodes, check out the IT Security Passwords webpage here.

Verify with Duo. Accept Duo prompts with caution.

Duo multi-factor authentication provides additional security for LMU/LLS systems by requiring something you know (your username and password) and something you have (such as a smartphone, a tablet, a phone, etc.) when you access any Duo-protected services. Learn more here.

Helpful Tips:

• Do not approve any unexpected and/or unintentionally sent Duo prompts.
• If you receive unprompted Duo authentication requests, DO NOT authenticate them. Change your password immediately. Please take a screenshot of the instance and email it to servicedesk@lmu.edu.
• If you think you may have accepted an attacker’s false Duo prompt, or have been exposed to a phishing attempt via phone or email, change your password immediately and contact the ITS Service Desk.

Update your software regularly.

ITS has regularly scheduled maintenance on all LMU-issued devices and services. Ensuring these devices get updated not only increases compatibility and keeps things running smoothly, they also prevent security issues and protect our data. Cyber attacks are in the news every day, so it is also important for each individual to also do their part and keep applications such as web browsers up to date.

Helpful Tips:

• Shut down and restart your Windows computer regularly to update critical updates.
• Update the operating system on your mobile phones, tablets, and laptops.
• Update your applications – especially the web browsers – on all your devices too.
• Turn on automatic updates for all devices, applications, and operating systems.

We have designed a variety of cybersecurity-themed Zoom backgrounds and we encourage you to download and use them at all of your meetings.

• View and download from Box. 
• Instructions on how to change your Zoom virtual background.