Get Help

ITS Service Desk Portal

This self-service, one-stop-shop allows all students, faculty, and staff to:

  • Submit and track technology inquiries
  • Live chat with an ITS Service Desk technician (Monday - Friday, 9 a.m. - 5 p.m.)
  • Look up Knowledge Base articles on Zoom, Teams, Brightspace, and more
  • Use Catalog Request to request services or equipment

To get started, go to its.lmu.edu/servicedesk. NOTE: This site is not available on mobile yet.

If you are in a Zoom session and need assistance, you can call Zoom's 24 x 7 Tech Support at 1.888.799.9666 ext 2. For more support options, visit the LMU Zoom page.