Goal #4 - Customer Centric

 

Build a holistic approach to delivering technology to LMU’s stakeholders in an agile, iterative, and responsive manner that places the “customer” at the center of all technology design and support considerations.

Initiatives

Each goal is defined and accompanied by specific initiatives that either maintain (Run), expand upon (Grow), or completely rethink (Transform) the current ITS approach. In addition, each goal has metrics that are key indicators of movement towards that goal.

To learn more about what we have accomplished, click the drop-down arrow for each initiative.

  • Dashboards:

    • Retention and Graduation:
      • Missed Registration Dashboard
      • Unenrolled Student Dashboard 
      • Daily Student Registration by Groups

    • Global Initiatives
      • International Student Statistics

    • Study Abroad
      • Study Abroad Student Financial Need Distribution Report

    • COVID:
      • Lion Health Check Dashboard
      • Vaccination Submission Dashboard
      • COVID Testing Dashboard
      • COVID VAX Dashboard
      • LMU COVID-19 Vaccination Employee Summary Dashboard
      • LMU COVID-19 Vaccination Student Summary Dashboard
      • Public COVID-19 Dashboard for Westchester
      • Public COVID-19 Dashboard for Loyola Law School