Goal #2 - Student Success

Ensure offices have the technological tools needed to provide high-quality academic and co-curricular support to LMU students.

Initiatives

Each goal is defined and accompanied by specific initiatives that either maintain (Run), expand upon (Grow), or completely rethink (Transform) the current ITS approach. In addition, each goal has metrics that are key indicators of movement towards that goal.

To learn more about what we have accomplished, click the drop-down arrow for each initiative.

    • Convened a Student Success Product Line working group, co-chaired by Jennifer Belichesky-Larson, Assistant Vice President for Strategic Initiatives, and Nicola Monat-Jacobs, Director of Academic, Identity & Software Solutions, reporting up to the Registration and Graduation Work Group. The Student Success Product Line team includes representation from Enrollment Management, Student Affairs, Academic Affairs and ITS. 
    • The Student Success Product Line working group authored a new business case for a University Student Engagement and Support system
    • An RFP for a University Student Engagement and Support system was issued on May 17, 2021 with responses due back from vendors June 14, 2021.
    • The working group incorporates into the scope the call in the LMU Strategic Plan 2021-2026 for a "more coordinated, centralized, and communicative student success infrastructure that includes a 'web of support' technology foundation."
    • Degree Works upgraded, new responsive interface for administrators; Registrar will determine when the new responsive interface will be made available to students.
    • The go-live date for Transfer Equivalency will be decided by the Office of the Registrar.
    • Investment in the functionality of the platform and reporting dashboards continue on a rolling basis.
    • Deployed 18 new functionality updates and resolved 47 bug-fixes between June 1, 2020 and May 31, 2021
    • ITS continued to work to bring the updated Banner 9 User experience to the Banner Self-Service platform (PROWL). This included a rewrite of many custom student-facing pages (how many?) for a more intuitive and streamlined student experience.
    • In collaboration with the Chosen Name committee, chaired by Jennifer Silverman, University Registrar, ITS worked to enable new functionality in PROWL as well as update key integrations so students' chosen names can be reflected in Email, Brightspace, the PROWL roster, LEO, Community of Care, on their OneCard and other areas for collaboration and support. Going forward, ITS will continue this work to ensure the chosen name is reflected in all systems that students use.
    • The Future Lions portal (built in Slate) is now augmented by Comevo. Via a robust data integration with Banner, Comevo allows for further personalized registration and onboarding content for new students, promoting deeper engagement and allowing for greater nuance in content delivery about university services, resources, and processes. 
    • FileVine has been rolled out to a majority of the Loyola Law School Clinics. This technology helps to support key experiential learning for Law Schools by using best-of-breed case management technology that prepares them for future careers.